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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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James Brown

January 29, 2025

5  out of  5
rating by James Brown
"These ladies have been great to me!"
We responded:
"Thanks James! "
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Arin Hall

January 23, 2025

5  out of  5
rating by Arin Hall
"I have used State Farm for years. Recently, Ashley has helped me tremendously with getting my autopay set up. I’ve never had an issue with State Farm and the ladies at the Wytheville location are the best!"
We responded:
"Thank you for this kind review and for allowing us to take care of your insurance needs. "
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Angela Brackens

January 15, 2025

5  out of  5
rating by Angela Brackens
"Love these ladies! They help me every time I come in. And always with a smiling face!"
We responded:
"Thanks Angela! 😀"
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Kelli Ann

January 15, 2025

5  out of  5
rating by Kelli Ann
"Jennifer was very helpful! Has excellent customer service!"
We responded:
"Thanks Kelli! Glad to help. "
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Ronald Delby

January 3, 2025

5  out of  5
rating by Ronald Delby
"Friendly , informative. Helpful Nice to deal with."
We responded:
"Thanks Ronald for this review. 😊"
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Cole Barker

December 30, 2024

5  out of  5
rating by Cole Barker
"No one ever wants to have to deal with their insurance company, but I honestly have had excellent service and support from this team. I highly recommend them!"
We responded:
"Awesome - thanks Cole! "
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Tina Chambers

December 26, 2024

5  out of  5
rating by Tina Chambers
"My name is William Spain Jennifer's office is the one I use she's always friendly and helps me out so much and does what no other insurance company will do thank you so much"
We responded:
"Thanks William! Hope you and your loved ones had a Merry Christmas. "
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Rebecca Tate

December 23, 2024

5  out of  5
rating by Rebecca Tate
"We've been with this company for years and have been very much so satisfied with them. They are down to earth, very curtious and will do anything they can do to help you. I greatly recommend them."
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Joshua Kelley

November 26, 2024

5  out of  5
rating by Joshua Kelley
"Been with state farm and Jennifer Walters for yrs. now. Great friendly service never any problems. Located in wytheville,va"
We responded:
"Thanks Joshua! We appreciate this so much. "
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Deborah Lengsavath

November 4, 2024

5  out of  5
rating by Deborah Lengsavath
"My parents, Joe and Mildred Alexander, were with State Farm as long as I can remember. The Walters family and their team of great employees took such great care of my parents and all of our family. They became treasured friends to us. Thank you so much for your superb level of service and care throughout the years!"
We responded:
"Thanks Deborah. We thought the world of your sweet parents. "
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Susan Catron

October 30, 2024

5  out of  5
rating by Susan Catron
"Jennifer D was so professional and very nice! Answered all my questions and got me set up for life insurance!"
We responded:
"Thank you Susan! "
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Phyllis Rutherford

October 18, 2024

5  out of  5
rating by Phyllis Rutherford
"It's the best office I've been in! Always treat us as people and are caring!"
We responded:
"Thanks Phyllis and Roger for your business. "
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Timothy Davidson

October 18, 2024

5  out of  5
rating by Timothy Davidson
"Great service and great staff! Ashley really knows her stuff!!!"
We responded:
"She sure does! Thank you. 🤗"
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Amber Linkous

September 23, 2024

5  out of  5
rating by Amber Linkous
"These ladies in this office are top tier! They are always so helpful no matter what the situation may be. Thank you ladies for always going above and beyond! I am a 3rd generation State Farm customer through Jennifer Walters and have never been disappointed once!"
We responded:
"Aaww thanks Amber! We appreciate you and the generations before you as well. "
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Jared Shelton

September 23, 2024

5  out of  5
rating by Jared Shelton
"Great Insurance! The ladies in the office are always helpful and the customer service is amazing. By far the best insurance and customer service I’ve ever dealt with!"
We responded:
"Thanks Jared. Your business and family is much appreciated. "
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Shanna Western

August 4, 2024

5  out of  5
rating by Shanna Western
"I recently switched insurance agents after 25 years! Jennifer & her team were amazing to work with - they answered all of my questions and helped to make sure that I picked the products that best my mine and my husband’s needs. It was so nice to feel like we were being heard and treated as people & neighbors, not numbers!"
We responded:
"Thank you Shanna! We truly love our customers. ❤️ Thanks for being part of our State Farm family. "
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Kerrie Henegar

June 28, 2024

5  out of  5
rating by Kerrie Henegar
"Everyone at Jennifer Walters' branch is helpful, friendly, and professional. I definitely recommend this State Farm Insurance Company branch!"
We responded:
"Thanks Kerrie! Glad to help. "
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Jennifer Nichols

May 17, 2024

5  out of  5
rating by Jennifer Nichols
"We had State farm for years and left for cheaper rates. Those cheaper rates came with rude customer service and questionable coverage. I called today to switch back to state farm. Jennifer Walters office was so nice and answered all my questions. I even got a cheaper monthly rate than I had. I'm so happy to be back with State farm and their great customer service."
We responded:
"This means the world! Thank you for coming back to State Farm. "
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Patty D

May 9, 2024

5  out of  5
rating by Patty D
"We’ve used State Farm for all our insurance needs for over 40 years and a recent incident reminded me why. Have you ever locked your keys inside your car? Jenn Davidson at the Wytheville office gave me the number for 103 Towing. I called and they were there within the hour to unlock my car. My daughter tried to pay but they said they’d send the bill directly to State Farm. Who knew that roadside assistance included lockout help? Not me! 5 stars for Jennifer Walters and Crew"
We responded:
"Yay - we're so glad we could help and we appreciate your business. 🌞"
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Heath Kelly

March 12, 2024

5  out of  5
rating by Heath Kelly
"Jennifer D was great and super easy to work with. I switched over from my old insurance and she found a policy that cut my cost in half. They are great people and love working with them."
We responded:
"Thanks for the review Heath! Send us any family and friends we can help save money. "
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emily rakes

February 5, 2024

5  out of  5
rating by emily rakes
"Just switched from Progressive after 17 years to State Farm!! I'm saving almost $100 a month for the exact same coverage with the same deductible!! These ladies were absolutely awesome and they understand how times are hard and they will do their best to get you the lowest cost for the coverage you want! Thank you all so much!"
We responded:
"Thank you Emily! This truly made our day. 🤗"
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Brandi Steele

January 26, 2024

5  out of  5
rating by Brandi Steele
"The staff was very friendly and extremely helpful, and I was able to handle everything over the phone. I would most certainly recommend this insurance company to other!!!!!"
We responded:
"Thank you so much Brandi! To a small business, reviews mean a lot. 🤗"
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Jennifer M

January 19, 2024

5  out of  5
rating by Jennifer M
"They were able to get us better coverage at half the price of Geico. Super friendly as well."
We responded:
"Thanks so much Jennifer! "
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karen miller

December 11, 2023

5  out of  5
rating by karen miller
"They are very nice ."
We responded:
"Thanks Karen! "
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mary jenkins

November 21, 2023

5  out of  5
rating by mary jenkins
"Jennifer and the other women are wonderful. They are kind and caring."
We responded:
"Thanks Mary! 🤗"