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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Amy Crigger

September 18, 2023

5  out of  5 rating by Amy Crigger
"These are the best group of girls! Have a problem, question, need info? They got it or will find out! You, the customer come first! 25+ years loyal customer"

Jenifer Willis

September 12, 2023

5  out of  5 rating by Jenifer Willis
"Best people with. Always there to lend a helping hand."

Mae Lewis

September 6, 2023

5  out of  5 rating by Mae Lewis
"I was easily able to take care of my business with them over the phone and they were very helpful and nice."


August 31, 2023

5  out of  5 rating by greensw12
"The insurance for home and car I currently had was going up again, so I called one morning and spoke with Jennifer to get a quote from her for home and car insurance. The insurance with State Farm was $53.00 cheaper per month and the insurance was better than what I had at the time. They are a great team to work with! They answer all of your questions and are efficient at what they do!!! Thank you, to the team at Jennifer Walters - State Farm Insurance!!!"

Patty D

August 23, 2023

5  out of  5 rating by Patty D
"We’ve used State Farm for all our insurance needs for over 40 years and a recent incident reminded me why. Have you ever locked your keys inside your car? Jenn Davidson at the Wytheville office gave me the number for 103 Towing. I called and they were there within the hour to unlock my car. My daughter tried to pay but they said they’d send the bill directly to State Farm. Who knew that roadside assistance included lockout help? Not me! 5 stars for Jennifer Walters and Crew"

Karen Arnold

August 21, 2023

5  out of  5 rating by Karen Arnold
"Friendly, helpful staff. Helped me get affordable car insurance when my rates went up elsewhere."

Danyelle Walters

June 27, 2023

5  out of  5 rating by Danyelle Walters
"Always pleasant and helpful!"

Kimberley Shelton

May 13, 2023

5  out of  5 rating by Kimberley Shelton
"I switched to State Farm 3 years ago and have not regretted it! State Farm gave me better coverage at a better rate than my previous insurer! Agents are extremely knowledgeable and patient. If my budget changes, they change to help fit it. I've even called them to ask questions on incidents not pertaining to me and they answered all of them and even offered to help! Fantastic company, deserving of 5 golden stars. Thank you Jennifer D.!!! You are the best! My only problem is that I didn't switch sooner!! :)"


May 12, 2023

5  out of  5 rating by One1minimike377
"They are very helpful in helping us"

DAVID Foglesong

May 5, 2023

5  out of  5 rating by DAVID Foglesong
"Always kind and helpful!"


April 29, 2023

5  out of  5 rating by CeeJay
"Most caring and helping insurance team I have ever had. Helped me with my claim and answered all my questions. 10/10 would recommend. Not to mentioned saved me over $100 a month on my vehicles.!"

Judith Edwards

April 16, 2023

5  out of  5 rating by Judith Edwards
"I have been a customer at this State Farm agency for over 10 years. They have gone above and beyond for me numerous times. They are the greatest. Staff are always friendly and helpful."

ellen nuckolls

April 11, 2023

5  out of  5 rating by ellen nuckolls
"Excellent service"

Buddy Collins

March 31, 2023

5  out of  5 rating by Buddy Collins
"Great insurance company always works with me and answers my questions in detail to make sure I understand would highly recommend!"

Morgan Hyler

March 26, 2023

5  out of  5 rating by Morgan Hyler
"We love Jennifer Walter’s State Farm and all the lovely ladies who work there. They are incredibly helpful with all of our insurance needs and just have the best customer service. We Always recommend them whenever we get the chance and we have never had any problems with them! They’re the best!"

Leann “chris n leann” Edwards

March 24, 2023

5  out of  5 rating by Leann “chris n leann” Edwards
"Very friendly atmosphere and professional they will go beyond and back to help you in any way they can. This is the best place to go if you want a friendly and caring atmosphere"

makayla munsey

November 9, 2022

5  out of  5 rating by makayla munsey
"Ashley was fantastic with an urgent situation I had to get insurance enrolled on my vehicle. She was super kind and informative. I highly recommend this group!"

Jordon Taylor

October 27, 2022

5  out of  5 rating by Jordon Taylor
"They're great 😃😃😃👍👍👍👍👍😁😎😎😎"

John Bedwell

October 3, 2022

5  out of  5 rating by John Bedwell
"Great people and great service!! They have always dropped whatever they were doing to assist me. If you want to be treated like your #1, give these gals a shout! You can thank me later. 🤘❤🤘"

Richard Mabe

September 23, 2022

5  out of  5 rating by Richard Mabe
"The best insurance agents ever!!"

Amanda Moxley

September 1, 2022

5  out of  5 rating by Amanda Moxley
"The staff is always friendly and goes out of their way to help you."

Stacey Linkous

September 1, 2022

5  out of  5 rating by Stacey Linkous
"My PaPa Linkous was a customer of Bobby Walters-State Farm, the only car insurance he ever had. Passed in 1989 at the age of 72. My Daddy Richard was a customer of Bobby and his daughter Jennifer-State Farm, only car insurance he ever had until he passed in 2019 at the age of 68. Bobby and Jennifer have been my agent since I started driving in 1991! My nephew has also been with Jennifer Walters-State Farm since 2016. 4 generations of my family have been committed to THIS State Farm insurance office. Can you say that about any other business, let alone car insurance?! Not only have they provided consistent customer service/satisfaction for 60+years, but they also continue to serve their community, a trait that has been lost among most for-profit businesses."

Ron Delby

August 25, 2022

5  out of  5 rating by Ron Delby
"I have always had good experiences there I been with them since 1978 and never had a problem. Good folks to deal with. I recommend them highly..."

Sonya Pate

August 23, 2022

5  out of  5 rating by Sonya Pate
"They gave me fair prices on auto, renter's, and life insurance. Thank you ladies! Y'all are the best and wouldn't do business anywhere else."

R.D. Scott

August 19, 2022

5  out of  5 rating by R.D. Scott
"Good people!!"